Terms of service
Welcome to Bio Link Medical Surgical Equipment & Instruments Trading L.L.C. (“Bio Link,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website biolinkdubai.com and any related services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using the website.
1. Company Information
Business Name: Bio Link Medical Surgical Equipment & Instruments Trading L.L.C.
Location: Dubai, United Arab Emirates
Email: info@biolinkdubai.com
Phone: +971 56 415 1661
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense under UAE law.
3. Products and Services
Bio Link provides medical and dental products for professional use. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
4. Orders and Payments
Orders can be placed directly through our website. We accept online payments through secure payment gateways as well as offline methods such as bank transfers or invoices.
All payments must be made in AED (United Arab Emirates Dirham). Orders will be processed only after full payment is received.
5. Shipping and Delivery
We currently ship orders within the UAE only. Delivery timelines may vary depending on location and product availability. Shipping charges, if applicable, will be indicated during checkout.
Bio Link shall not be held responsible for delays caused by courier companies or unforeseen circumstances.
6. Returns and Refunds
We accept returns only for defective or damaged products.
Claims must be submitted within 7 days of delivery via email at info@biolinkdubai.com
.
Returned products must be in their original packaging and unused.
Refunds or replacements will be processed after inspection and approval by our team.
No refunds are allowed once products are shipped and found to be in good condition.
7. Intellectual Property
All content on this website—including logos, product images, text, and graphics—is the property of Bio Link Medical Surgical Equipment & Instruments Trading L.L.C. and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.
8. Limitation of Liability
Bio Link shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to loss of data, revenue, or profits.
9. Privacy
Your personal data will be handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information. By using our website, you consent to the collection and use of your data as described therein.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website following such changes constitutes your acceptance of the revised Terms.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
For any questions or support:
📧 info@biolinkdubai.com
☎️ +971 56 415 1661